What is the first step in the problem-solving process?

The first step in the problem-solving process is to identify the problem. Recognizing and clearly defining the issue at hand is crucial because it sets the foundation for all subsequent steps in the problem-solving process. Without a clear understanding of the problem, any efforts to gather information, develop criteria, or generate potential solutions may be misguided and ineffective.

Identification involves understanding the nature of the problem, its context, and its implications. This step requires keen observation and often involves analyzing symptoms to pinpoint the root cause. Once the problem is identified, the next steps—such as gathering relevant information and knowledge—can be conducted with specific goals in mind. Therefore, identifying the problem first ensures that all subsequent actions are aligned with addressing the right issues effectively.